The department for transport is inviting feedback on the new European rules for long distance coach trips that aim to bring the rights of passengers into line with those using planes and trains.
The regulation, which mainly applies to journeys over 155 miles lays out the responsibilities of operators and terminal owners in the case of delays, cancellations, accidents and other issues affecting passengers, including disabled passengers and passengers with reduced mobility.
A consultation putting forward the UK’s plans for applying Europe-wide regulations has been launched.
The transport minister, Norman Baker, said: “We want people taking coach trips and long-distance bus journeys to get a fair deal. However, we also want to avoid tying operators up in expensive and unnecessary burdens.
“I believe that the approach outlined in this consultation finds the right balance between passenger protection and operator competitiveness and I hope that groups likely to be affected by these changes will agree when they respond to our proposals.”
The consultation, which closes on 11th October 2012, is on the website http://www.dft.gov.uk/consultations/dft-2012-19.
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